Empower Your Agents, Transform Customer Engagement

Generative AI and the rise of AI Agents present organizations with a unique opportunity to transform their interactions with customers, employees, and business partners. By embedding role-specific AI Agents into workflows, businesses can achieve unparalleled productivity, scalability, and personalization.

The journey to success with Agentforce begins with identifying impactful use cases that demonstrate clear ROI. SaasWorx simplifies this process, delivering results that build momentum for ongoing innovation.

At SaasWorx, we believe Salesforce’s Agentforce is a game changer. Built on Salesforce’s expertise in CRM, data management, and advancements in large language models (LLMs), Agentforce equips businesses with AI-driven agents that:

Align with specific roles and responsibilities.
Operate within defined guardrails and permissions.
Leverage real-time access to critical business data.
Engage seamlessly across multiple communication channels like websites, messaging platforms, and more.

Introducing SaasWorx Propel4Agentforce

SaasWorx Propel4Agentforce accelerates the adoption and optimization of Agentforce with a Center of Excellence (COE) methodology. Our approach ensures:

01

Rapid development of high-value use cases.

02

Tailored AI solutions aligned with your business goals.

03

Continuous innovation and measurable ROI.

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32+
AI Associates

Real-World Use Cases

Retail

Deliver tailored product recommendations based on real-time customer preferences.
Provide instant inventory updates across channels for seamless omnichannel experiences.
Streamline order tracking and returns to enhance customer satisfaction and loyalty.

Healthcare

Facilitate 24/7 appointment scheduling and follow-ups via AI-powered virtual assistants.
Answer patient inquiries about billing, medications, or procedures with accuracy and speed.
Empower care teams with centralized patient data for quicker and more informed decisions.

Financial Services

Automate personalized financial planning and investment advice with AI-guided tools.
Simplify loan application processes with eligibility checks and document guidance.
Provide instant responses to banking queries like account balances and transaction alerts.

Customer Service

Automate case resolution for common issues like password resets and order updates.
Provide agents with real-time sentiment analysis and context to improve interactions.
Escalate complex cases with detailed context for faster resolution by the right team.

Real Estate

Enable virtual assistants to answer property inquiries and schedule showings instantly.
Automate lead qualification to accelerate follow-up and improve conversion rates.
Simplify tenant support with faster responses to maintenance and account queries.

Digital Lending

Guide borrowers through loan applications with step-by-step AI assistance.
Offer real-time eligibility assessments and status updates on applications.
Enhance lender productivity by automating repetitive inquiries and escalations.

Why Choose SaasWorx for Agentforce?

Proven Expertise

100+ cross-functional team members with experience delivering 500+ Salesforce projects globally.

Specialized AI Capabilities

32+ Certified AI professionals supported by deep data and analytics expertise.

Decades of Experience

A leadership team with 15+ years in the Salesforce ecosystem, ensuring strategic alignment with your goals.

Continuous Engagement

A managed services model that ensures Agentforce evolves alongside your business and Salesforce platform innovations.

Get started  now
Ready to Transform Your Business?

Unlock the full potential of Salesforce Agentforce with SaasWorx Propel. Contact us today to discuss how AI-driven innovation can elevate your customer and agent experiences.

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SaasWorx is a AI first Consulting Firm focused on digital & data transformation along with our partners Salesforce, Snowflake and Oracle NetSuite. We currently operate in North America, India, Africa, and Singapore.
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